Order Flowers Online

 

Tall Poppies are members of Teleflora and we are able to assist you with sending flowers anywhere in New Zealand from $20.00 and to most places worldwide from $20.00 - To place a Teleflora (New Zealand and Worldwide) order please call the design store (03) 3811177 so one of our florists can assist you with your floral/delivery requirements.

• If you can’t deliver it personally, Tall Poppies will get your flowers there quickly and hassle-free.
• If it can be done we will do it!
• Same day delivery orders can be placed up to 2pm for the same day delivery
• Flowers are delivered in Christchurch from Monday to Friday 9am to 7pm by the courier.
• Deliveries are not available on Saturdays, Sundays and New Zealand Public Holidays.
• Deliveries at specific times of the day can be requested but not guaranteed.

Charges

• Delivery is not included in the advertised prices.
• Courier delivery Monday to Saturday $12.00
• Deliveries to outer suburbs and areas of Christchurch may incur extra charges and if applicable you will be notified before your order is accepted.
• The courier charges per item.
• If there are two items going to the same person and address the courier will charge one fee.
• If there are three items going to the same person and address the courier will charge two fees.

Hospitals

• All deliveries made to hospitals must include the ward name and or number in the relevant address field.
• If you don’t have access to this we will personally phone the hospital and get the ward details on your behalf.
• Any order omitting these details may not be accepted for delivery by the hospital reception.
• Note Christchurch Public has flower free wards
  Wards 15 16 17 18 19 20 25 28 29 CICU CHOC ICU BMTU CTW SPCU SARA OTU
• Note Christchurch Women’s transfer their maternity patients very fast and we suggest you send the flowers once they have moved to their second hospital.
• If a patient has been discharged by the time the courier gets to the hospital, our Re-Delivery Policy will apply.

Re Delivery Policy

• If Tall Poppies has to re-deliver flowers the courier will get a new delivery address from either the hospital, place of employment and the will re-deliver to the new address.
• If there is no new address available Tall Poppies will contact the receiver by phone to discuss a new delivery address
• If we are unable to contact the receiver direct we will then make contact with the sender.
• Some examples of these instances are as follows
  
  - If there are locked gates an no access for the courier
  - Unrestrained dogs on the property
  - Patient has been discharged from hospital, transferred to another hospital
  - Unsafe to leave flowers in a secure area
  - Receiver is not at place of employment on delivery day
  - Incorrect delivery address supplied
  

Urgent Delivery

• If your order is urgent please call our design store for up to the minute advice on delivery availability. 03-3811177
  

Rural Deliveries

• Charges start at $25-00 per item
• If it can be delivered we will do our best to get it there.
• Rural deliveries may take up to 48 hours.
• Tall Poppies uses a selection of daily freight companies.
• Help us help you by providing:
  - recipients telephone number
  - full delivery address
  - Rapid number ( All NZ RD properties have this )
  - Instructions i.e. on left hand side of road house with green roof

Cancellations

• Any cancellation given at least 24 hours before delivery date will be eligible for a delivery fee refund.
• To cancel orders please call the design store 03 3811177

Amendments

• Please contact us at least 24 hours before the delivery date to amend an order.
• Out side of normal trading hours, you can leave a message on our automated answering system on 03 3811177